James is product manager for search technology at Capital One in Richmond, VA. He’s been involved with Web projects both big and small over the years, including driving a major redesign of the Capital One website. Currently he’s working on finding answers to help connect customers to the tasks and answers they need.
When he’s not reading, planning or working on search-y stuff James likes to spend time hiking, sea kayaking or hunting for vintage vinyl for an ever-expanding record collection.