Lynn Boyden has had a multifaceted 25-year career as an interdisciplinary information professional. Coming to UX from a previous career as an admin, she's held such positions as Information Architect, Analytics Maven, User Experience Designer, and Human-Centered Researcher, working for companies ranging from punkass webshops to UCLA, from USC to NASA/JPL, landing most recently in Technical Services for Lane County in Oregon. Her sweet spot has always been at the intersection of including as many users as possible and opening as many entry points as possible. The contribution she has made in her work is augmented by time spent teaching and mentoring an entire generation of user experience professionals. She is always the first to identify the research project in any initiative, and is widely known for saying, "I have the ISO standard for that right here.