Pamela is a futurist of feelings. Obsessed by our conflicted emotional relationship with technology, her work is part deep dive research, part data crunching, and part design. She's collaborated with teams at Google, IKEA, 3DS, Prudential, and Virgin. Her insights have appeared in the LA Times, NPR, Slate, CBC, Quartz and her recent O'Reilly book, Emotionally Intelligent Design. She's spoken at SXSW, TEDx, TNW, Web Summit, and WIADNYC!
Pamela collects stories about how people engage with technology. Her work is part ethnography, part data science, part behavioral psychology. She is founder of Change Sciences, a NYC design research firm for Fortune 500s, startups, and other smart companies. When she’s not talking to strangers about their experiences online or sifting through messy data for patterns, she’s busy writing and speaking about how to create better experiences using data of all shapes and sizes.