Richard Dalton is the Head of Design at Verizon, where he leads a team of 200+ designers who create human-centric experiences for over 100 million customers. Richard mixes business and design skills with an entrepreneurial spirit about how to design a design team - one that’s human-centered, business-savvy, and committed to fostering an inclusive, thriving culture.
Richard lives with his wife and three children outside of New York City, where he participates in a healthy balance of paintball combat, Irish dance, family karaoke, and raising a very cute puppy.