Presented by:
Maria Essig
Presentation File
Duration
30 Minutes
Language
English
Session time
11:30AM - 12:00PM
Transcript
- 1. Unstructured to Structured Content A Two-Pronged Approach Maria G. Essig Healthwise, Inc.
- 2. Healthwise, Inc. • Nonprofit established 1975 • Mission: Help people make better health decisions • Produces evidence-based consumer health information • Web-based health topics • Patient instruction handouts • Symptom checker • Decision aids • Shared decision making campaigns
- 3. Who I Am • Content Technical Manager • Former content developer • Conduct training • Work with engineering to: • Develop and implement new tools • Establish best practices • Troubleshoot problems • Improve process efficiency
- 4. The Challenge Convert ~40,000 “pages” of digital consumer health information to structured content
- 5. The Conversion • Large documents → Small, focused chunks of content • Repeated language → Language reuse across products • Multiple voices → Consistent voice across products • Relatively “loose” formats → “Tighter” format options • Some metadata → Additional metadata • Well-defined roles → Overlapping roles
- 6. The Tool • DITA – Darwin Information-Typing Architecture • XML standard • Allows specialization of topic type and tagging elements • Allows constraints on tagging element choices • Facilitates multiple reuse mechanisms • Accommodates accessibility
- 7. Metadata Specialized topic type Specialized element – allows constraining Specialized elements – provide semantic meaning Constraints
- 8. The Approach Path A: Curated content Path B: “Bursted” content Small focused chunks of consumer health information (DITA topics)
- 9. Path A: Curated Content • Find best content • Manually convert into XML standard markup (DITA) • Identify reuse opportunities • Manually enter metadata • Follow guidelines established by Editorial Guidelines Group (EGG) and the technical team • Provide feedback about what works and what doesn’t
- 10. Curated Content Example Selected essential “aspects” of a condition What causes heart failure? What can you do at home? Pulled content from many documents Heart Failure Heart failure: Exercise
- 11. Curated ContentWhat is heart failure? What course does it take? What causes heart failure? What can you do at home? When should you call a doctor? [reused content] How is heart failure treated? What are the symptoms of heart failure?Heart Failure Overview Cause Symptoms Treatment Overview … Heart Failure Stages Heart Failure: Roles of Different Doctors Heart Failure Types Heart Failure: Eating a Healthy Diet Heart failure: Exercise Heart Failure Complications Heart Failure: Disease Management Programs
- 12. Curated Content Documents to DITA topics
- 13. Path B: Bursted Content • Selected existing documents with rigid outlines • One document section = One DITA topic • Metadata applied programmatically • Some metadata (medical reviewer names) obtained from the document and applied to all topics from that document • Some metadata applied to individual sections (= topics) • Some prep work and cleanup required
- 14. Bursted Content Example Converted programmatically Calcium (Ca) in blood test: Overview Why is a calcium (Ca) in blood test done? How do you prepare for a calcium (Ca) in blood test? How is blood taken from a vein? (46) How does having blood drawn from a vein feel? (100) What are the risks of a blood draw from a vein? (80) What results are possible from a calcium (Ca) in blood test? What affects calcium (Ca) in blood test results? Existing document Topics created by “bursting”
- 15. Bursted Content Document to DITA topics
- 16. Over every mountain there is a path, although it may not be seen from the valley. - Theodore Roethke
- 17. Questions?
