Frances started her career far from the corporate arena – she researched and wrote educational materials for people in rural parts of Sub-Saharan Africa. In 1998, she first moved to London to work for an information design consultancy. Aside from co-founding consultancy and training firm, Simplified, she also held tenures at a financial inclusion fintech and at Barclaycard.
Frances co-created the Simplified course with plain-language attorney, Candice Burt. The past 15 years has seen Simplified’s course used to train over 9000 professionals how to write in plain language – in the UK, Portugal, South Africa, Namibia, Kenya, Nigeria and the US. The course has an adaptable model for training diverse delegates, from different sectors and different linguistic and cultural contexts.