Jules is a designer, researcher, facilitator, and educator who loves connecting the dots between people, ideas, and meaningful action. Having worked and studied in the user-centered design field since 2007, Jules works in, with, and for cross-functional teams in order to co-create viable and meaningful product-service ecosystems. They have worked with clients and customers across a variety of industries and most recently led a multidisciplinary UX team of nine at Vertafore. As a nonbinary trans person, Jules is highly interested in defining universal design patterns for queer, trans, and gender-nonconforming people.