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Karen Holtzblatt


Karen Holtzblatt is a thought leader, industry speaker, and author.  A recognized innovator in requirements and design, Karen has developed transformative design approaches throughout her career. She introduced Contextual Inquire and Contextual Design, the industry standard for understanding the customer and organizing that data to drive innovative product and service concepts. Her newest book Contextual Design 2nd Edition Design for Life is used by companies and universities worldwide.