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Crying is Designing

Presented by:

Sergio Valero Notari

We know it all when it comes to ensuring users feel heard. But what when someone from our team –or ourselves– has tears running down their face? Are we prepared for that? Surprise: no. Let’s have some fun while discussing a serious topic, and see how we can design for those who need it most: all of us who are in charge of that.


February 2022