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Swipe, Dip or Tap? Designing trustworthy mobile payment experiences

Presented by:

Skip Allums

The nature of money is evolving, and UX practitioners are facing tough design challenges in the financial space, especially where mobile devices have become tools for banking and paying. Consumers expect simplicity, security and speed. For any experience that involves personal and financial information, the slightest UX misstep will raise doubt in users’ minds. This talk will explain how our mental models around new commerce experiences are influenced by our long history with money as an artifact. You’ll learn tips for creating meaningful mobile payment interactions that feel effortless and inspire confidence.


February 2016